Support
How can we help?
Get help with your account, subscription, or workstation access.
Product & account support
Email hello@rocontour.com. Include your account email, operating system, app version, and a clear description of the problem.
Email supportAlready have an account? Sign in to submit a support request.
Organization — coming soon
Organization plans and proposal requests are not yet available. Planned capabilities and access will be confirmed in your written quotation.
Billing & refunds
Include the receipt or transaction reference when contacting us about a payment. See the Refund Policy for eligibility. You may also contact payment support directly.
Privacy requests
Contact us to request a copy, correction, or deletion of account information. We will verify ownership before processing a request. Cancel recurring billing separately.
Read our Privacy Policy